Case Study
May 11, 2023

Favor Delivery mobile app case study

Written by

Favor Delivery mobile app is an on-demand delivery platform, providing a wide range of delivery options to customers across various industries. Expand revenue opportunities by integrating Vendo for in-app shopping, an easy win for apps like Favor Delivery. Introducing Vendo into your mobile app will create an in-app marketplace, allowing users to shop from domestic brands. You can expect to earn 2-3 times higher sales commission on all domestic brand sales made through your app within your target market, outperforming other affiliates.


Vendo is the complete solution for all your marketplace needs - from automating day-to-day operations to providing a catalog of brands to choose from or inviting your own brands. It also offers merchandising and promotional tools along with the ability to sell through multiple channels and continuous support for scaling your marketplace business.

10 success factors of Favor Delivery mobile app

Efficient Logistics

Favor Delivery's streamlined logistics and delivery operations ensure timely and reliable service.

Diverse Service Offerings

The platform's ability to handle a wide range of delivery needs, from food to groceries, contributes to its success.

Customer-Centric Approach

Favor Delivery's focus on customer satisfaction and convenience drives its popularity and retention.

Technology Integration

Incorporating advanced technology for order management and tracking enhances the overall customer experience.

Strong Partner Network

Building strong partnerships with local businesses and national chains expands Favor Delivery's reach and offerings.

Quality Control Measures

Implementing rigorous quality control ensures that deliveries meet high standards and customer expectations.

Branding and Marketing

Effective branding and marketing strategies have contributed to Favor Delivery's visibility and user acquisition.

Competitive Pricing

Balancing competitive pricing with quality service attracts and retains a broad customer base.

Community Engagement

Active participation in community events and initiatives fosters a sense of belonging and loyalty.

Data-Driven Decision Making

Utilizing data analytics to optimize operations and identify growth opportunities has been instrumental in Favor Delivery's success.

10 suggestions for growth

Expand Service Categories

Introduce new delivery categories such as pharmaceuticals, pet supplies, or specialty items to cater to diverse customer needs.

Geographic Expansion

Target new geographical regions to provide delivery services where they are most needed.

Subscription Services

Offer subscription-based delivery services for frequent customers, providing cost-effective and convenient options.

Partner with Local Businesses

Forge partnerships with local businesses to offer exclusive delivery deals and expand the partner network.

Enhance Technology Infrastructure

Invest in advanced delivery tracking systems and user-friendly interfaces for a seamless customer experience.

Eco-Friendly Initiatives

Introduce eco-friendly delivery options and packaging to appeal to environmentally conscious customers.

Specialized Delivery Solutions

Develop specialized delivery solutions for businesses with unique delivery requirements, such as temperature-sensitive items or large-scale deliveries.

Personal Shopper Services

Introduce personal shopper services for customers who require assistance with in-store purchases and deliveries.

Loyalty Programs

Implement loyalty programs to reward repeat customers and encourage customer retention.

Real-Time Customer Support

Strengthen customer support capabilities with real-time tracking updates, live chat features, and responsive helplines for immediate assistance.

Suggestions for other businesses to replicate their success

Efficient Logistics and Operations

Emphasize streamlined logistics and operations to ensure timely and reliable delivery services, optimizing routes and delivery processes.

Diverse Service Offerings

Expand service offerings to encompass a wide range of delivery needs, catering to food, groceries, pharmaceuticals, and other essential items.

Customer-Centric Approach

Prioritize customer satisfaction and convenience, offering flexible delivery options and responsive customer support.

Technology Integration

Incorporate advanced technology for order management, real-time tracking, and user-friendly interfaces to enhance the overall customer experience.

Strong Partner Network

Build strong partnerships with local businesses and national chains to expand delivery reach and provide diverse delivery options.

Quality Control Measures

Implement rigorous quality control measures to maintain high standards in deliveries, ensuring customer satisfaction and retention.

Branding and Marketing

Invest in effective branding and marketing strategies to increase visibility and attract a broad customer base.

Competitive Pricing Strategies

Balance competitive pricing with quality service to attract and retain customers while remaining profitable.

Community Engagement

Engage in community events and initiatives to foster a sense of connection and loyalty among customers.

Data-Driven Decision Making

Utilize data analytics to optimize operations, identify growth opportunities, and make informed business decisions for sustainable success.

Boost your mobile app's ARPU using Vendo, enabling users to discover and shop for fantastic products from local brands. Increase your affiliate sales commission to 20-30%, tripling the standard rates and yielding 3-5 times more earnings.


  • Book a demo call: We’ll set up your demo marketplace and populate it with products
  • Customize your marketplace: We’ll help you craft a marketplace that aligns with your branding guidelines,
  • Onboard Brands: Invite your favorite brands or choose brands from the Vendo brand catalog. We can also start reaching out to brands you’d like to sell on your behalf.
  • Select Products: Curate product collections manually or automate the process to efficiently manage your catalog and meet customer demand.
  • Embed products: Make your editorial content shoppable with products embedded right where your customers expect them to find. Simplify and streamline product discovery.
  • Start Selling Programmatically: Push products through multiple touch points: on your website, share it on social media, and include products in your newsletters. 
  • Get Paid: Get paid as soon as products are shipped by the brands. No need to wait 30-60 days or worry about orders not attributable to your affiliate links.
  • Get Repeat Sales: Since you’re not linking out, your customers will keep coming back. We’ll help them with abandoned cart emails and promotional email blasts. 


Start a multi-vendor marketplace
Written by
Start a Marketplace
Get started
Get more marketplace case studies & insights
Check Icon
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Related blog posts

Start a free trial

Start your own marketplacE

Vendo lets you start a multi-brand marketplace, in 14 days or less, with products from amazing domestic brands fulfilling your customers' orders. Let them shop on your website, from a newsletter, social, mobile app.

Join vendo. It's free.