Case Study
Mar 18, 2023

Zoosk mobile app case study

Written by

Zoosk mobile app is a leading online dating platform, Behavioral Matchmaking technology to pair users with potential matches. Incorporating in-app shopping using Vendo could effortlessly enable an app like Zoosk to add another revenue stream. Embed Vendo into your mobile app using a WebView to create your own in-app marketplace, allowing users to browse and buy remarkable products from local brands, while earning a commission on each transaction.


Vendo is your go-to resource for all things related to your marketplace, providing a platform that streamlines day-to-day operations, a range of brands to select from or the opportunity to invite your own brands, merchandising and promotional tools, the capability to sell through various channels (your existing website, emails & SMS, mobile app, social media), and continuous daily support for expanding your marketplace business.

Success factors of Zoosk mobile app

Behavioral Matchmaking™ Technology: Zoosk's unique technology, constantly learning from user actions, delivers personalized and relevant matches in real time, enhancing user experience and satisfaction.

Global Accessibility: Availability in over 80 countries and translation into 25 languages broadens Zoosk's reach, attracting a diverse user base and fostering a global community.

Mobile Market Leadership: Attaining the #1 grossing Dating App and a top 20 grossing App overall in the Apple App Store reflects Zoosk's strong position and influence in the mobile dating market.

User Engagement: Effective user engagement strategies, such as personalized recommendations and interactive features, contribute to increased user retention and activity within the app.

Cross-Platform Functionality: Seamless cross-platform functionality ensures a consistent user experience across different devices, catering to the preferences of a wide range of users.

Data-Driven Approach: Leveraging data analytics and user behavior insights to refine matchmaking algorithms and optimize the app's performance, leading to more accurate and successful matches.

Multigenerational Appeal: Attracting members of all ages 18+ through inclusive features and a diverse user base fosters a vibrant and inclusive community, contributing to sustained growth.

Strategic Partnerships: Collaborations with investors such as Canaan Partners, Bessemer Venture Partners, and ATA Ventures provide valuable support and resources for sustained growth and innovation.

Security and Privacy Measures: Prioritizing robust security measures and privacy protections instills trust among users, contributing to a safe and reliable dating environment.

Mission Alignment: Zoosk's mission to empower everyone to lead a more fulfilling love life serves as a guiding principle, driving the app's development and user-focused initiatives.

Suggestions for Zoosk mobile app's growth

Personalized Onboarding Experience: Implement a personalized onboarding process to guide new users through the app's features, increasing user retention and engagement.

Enhanced Behavioral Insights: Further refine Behavioral Matchmaking™ by leveraging advanced data analytics and user insights to continually improve match accuracy and relevance.

Localized Content and Features: Tailor app content and features to specific cultural nuances and preferences in different regions, enhancing user relevance and appeal.

Innovative Interactive Features: Introduce innovative interactive features to foster deeper user engagement and meaningful connections within the app's community.

Expanded Marketing Efforts: Expand marketing efforts to reach untapped demographics and regions, leveraging targeted advertising and strategic partnerships to increase app visibility.

Community Building Initiatives: Foster a sense of community through user events, forums, and networking opportunities, encouraging user interaction and retention.

AI-Driven User Insights: Utilize AI-driven insights to provide users with personalized tips and advice for optimizing their dating experience, enhancing overall user satisfaction.

Integration of Video Dating: Introduce video dating capabilities to enhance user connections and provide a more immersive and authentic dating experience.

Accessibility Enhancements: Improve accessibility features to cater to users with diverse needs, ensuring an inclusive and welcoming environment for all members.

Continuous Security Measures: Stay ahead of evolving security threats by implementing advanced security protocols and proactive measures to safeguard user data and privacy.

Suggestions for other businesses to replicate Zoosk success

Behavioral Insights Utilization: Embrace data-driven approaches to understand user behavior and preferences, enabling personalized experiences and product improvements.

Global Expansion Strategy: Develop a comprehensive strategy for global expansion, including localization efforts to cater to diverse cultural and linguistic needs.

Mobile-Centric Approach: Prioritize mobile optimization and user experience to capitalize on the growing mobile market and reach a wider audience.

User Engagement Initiatives: Implement interactive features and engagement strategies to foster a vibrant and active user community, driving sustained user interest and loyalty.

Strategic Partnerships and Investments: Seek strategic partnerships and investments to access resources, expertise, and market opportunities that support sustained growth and innovation.

Privacy and Security Focus: Prioritize robust privacy and security measures to build trust among users and ensure a safe and reliable platform.

Inclusive User Experience: Create an inclusive environment that caters to users of diverse backgrounds, ages, and preferences, fostering a welcoming and diverse user community.

Continuous Innovation: Commit to continuous innovation, regularly updating features and functionalities to meet evolving user needs and market trends.

Community Building: Foster a sense of community through events, forums, and networking opportunities to encourage user interaction and collaboration.

Mission-Driven Culture: Cultivate a mission-driven culture focused on empowering users to achieve their goals, fostering a sense of purpose and alignment across the organization.

Boost your mobile app's ARPU using Vendo, enabling your users to browse and purchase fantastic products from local brands. Increase your affiliate sales commission by threefold, reaching 20-30%, surpassing the typical affiliate links' earnings by 3-5 times.


  • Book a demo call: We’ll set up your demo marketplace and populate it with products
  • Customize your marketplace: We’ll help you craft a marketplace that aligns with your branding guidelines,
  • Onboard Brands: Invite your favorite brands or choose brands from the Vendo brand catalog. We can also start reaching out to brands you’d like to sell on your behalf.
  • Select Products: Curate product collections manually or automate the process to efficiently manage your catalog and meet customer demand.
  • Embed products: Make your editorial content shoppable with products embedded right where your customers expect them to find. Simplify and streamline product discovery.
  • Start Selling Programmatically: Push products through multiple touch points: on your website, share it on social media, and include products in your newsletters. 
  • Get Paid: Get paid as soon as products are shipped by the brands. No need to wait 30-60 days or worry about orders not attributable to your affiliate links.
  • Get Repeat Sales: Since you’re not linking out, your customers will keep coming back. We’ll help them with abandoned cart emails and promotional email blasts. 


Start a multi-vendor marketplace
Written by
Start a Marketplace
Get started
Get started
Get more marketplace case studies & insights
Check Icon
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Related blog posts

Start a free trial

Start your own marketplacE

Vendo lets you start a multi-brand marketplace, in 14 days or less, with products from amazing domestic brands fulfilling your customers' orders. Let them shop on your website, from a newsletter, social, mobile app.

Join vendo. It's free.