Case Study
Oct 16, 2023

Deliv mobile shopping app case study

Written by

The Deliv mobile shopping app is a crowdsourced, same-day delivery service that aims to extend the reach of omnichannel retailers. Looking to monetize your Deliv-inspired mobile app? Try introducing in-app shopping powered by Vendo. By integrating a custom marketplace through WebView, you can provide your users with the opportunity to browse and purchase a wide array of amazing products from domestic brands, while also earning a commission on each successful sale.


Vendo offers a convenient solution for all your marketplace needs. Their platform automates everyday operations, provides access to a catalog of brands or the option to bring in your own brands, offers merchandising and promotional tools, enables selling through multiple channels like your existing website, emails, SMS, mobile app, and social media, and offers continuous support to help you grow your marketplace business.

Main success factors of Deliv mobile shopping app

Crowdsourced Delivery Network: Deliv leverages a crowdsourced delivery network, allowing them to tap into a large pool of drivers for efficient and timely deliveries.

Same-Day Delivery Capability: Deliv's focus on same-day delivery sets them apart from traditional delivery services, meeting the growing demand for fast and convenient shopping experiences.

Partnerships with Omnichannel Retailers: By partnering with omnichannel retailers, Deliv expands its reach and provides customers with access to a wide range of products from their favorite brands.

Exceptional Customer Experience: Deliv prioritizes providing an exceptional customer experience by ensuring timely deliveries, clear communication, and reliable service.

Deliv success story

  • Deliv has raised over $80 million in funding from investors, including major venture capital firms such as GV, UPS, and General Catalyst.
  • In 2018, Deliv reported revenue of $30 million, up from $18.5 million in the previous year.
  • Deliv operates in over 35 markets across the United States, partnering with more than 5,000 retailers and providing same-day delivery services to their customers.
  • The company has a network of over 100,000 drivers who help fulfill deliveries for its retail partners.
  • Deliv's focus on same-day delivery has positioned it as a key player in the rapidly growing on-demand delivery market.
  • The company has been recognized as one of the fastest-growing companies in the United States, ranking #23 on the Inc. 5000 list in 2018.
  • Deliv has also received several awards for its innovative approach to delivery services, including the "Best Retail Technology Innovation" award at the 2018 Retail Systems Awards.

Suggestions for Deliv's Growth

Expand Geographical Coverage: Deliv can consider expanding its services to more cities and regions, increasing its customer base and market reach.

Offer Flexible Delivery Options: Introduce flexible delivery options such as scheduled deliveries or time slots to cater to customers' specific needs and preferences.

Enhance Tracking and Communication: Invest in advanced tracking technology and improve communication channels to provide customers with real-time updates on their deliveries.

Integrate with E-commerce Platforms: Collaborate with popular e-commerce platforms to offer seamless integration, allowing customers to easily access Deliv's services when shopping online.

Suggestions to replicate Deliv’s success

1. Partner with Local Delivery Services

Collaborate with local delivery services like Deliv to extend your reach and offer same-day or expedited delivery options to customers.

2. Optimize Omnichannel Strategy

Develop an omnichannel strategy that integrates online and offline channels, providing customers with a seamless shopping experience across different touchpoints.

3. Prioritize Customer Experience

Focus on delivering exceptional customer experiences by providing fast and reliable delivery, clear communication, and personalized service.

4. Leverage Crowdsourcing for Delivery

Explore the possibility of utilizing crowdsourcing for delivery services, enabling efficient and cost-effective delivery operations.

5. Invest in Technology

Invest in advanced tracking systems, communication tools, and data analytics to optimize delivery operations and enhance customer satisfaction.

6. Collaborate with Retail Partners

Establish partnerships with retailers to expand your product range and gain access to a wider customer base.

7. Emphasize Speed and Convenience

Highlight fast and convenient delivery options as a key selling point, meeting the growing demand for quick and hassle-free shopping experiences.

Drive greater revenue per user for your mobile app through Vendo's integration. Enable your users to shop amazing products from domestic brands and benefit from substantially higher affiliate sales commissions of 20-30%, surpassing industry standards.


  • Book a demo call: We’ll set up your demo marketplace and populate it with products
  • Customize your marketplace: We’ll help you craft a marketplace that aligns with your branding guidelines,
  • Onboard Brands: Invite your favorite brands or choose brands from the Vendo brand catalog. We can also start reaching out to brands you’d like to sell on your behalf.
  • Select Products: Curate product collections manually or automate the process to efficiently manage your catalog and meet customer demand.
  • Embed products: Make your editorial content shoppable with products embedded right where your customers expect them to find. Simplify and streamline product discovery.
  • Start Selling Programmatically: Push products through multiple touch points: on your website, share it on social media, and include products in your newsletters. 
  • Get Paid: Get paid as soon as products are shipped by the brands. No need to wait 30-60 days or worry about orders not attributable to your affiliate links.
  • Get Repeat Sales: Since you’re not linking out, your customers will keep coming back. We’ll help them with abandoned cart emails and promotional email blasts. 


Start a multi-vendor marketplace
Written by
Start a Marketplace
Get started
Get more marketplace case studies & insights
Check Icon
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Related blog posts

Start a free trial

Start your own marketplacE

Vendo lets you start a multi-brand marketplace, in 14 days or less, with products from amazing domestic brands fulfilling your customers' orders. Let them shop on your website, from a newsletter, social, mobile app.

Join vendo. It's free.